Customer initiates the application on Natwest website, logs in and is brought in to the Joint Savings Application.
Customer A Step 01
Customer A Step 02
Customer A Step 03
Customer A Step 04
Between step 3 and 4, the customer is taken to Hooyu for identity verification.
Customer A, hands over to Customer B
This journey shows that if Customer B is is the same room as Customer A, they could simply take over the device and complete the journey.
Customer B Step 01
Customer B Step 02
Customer B Step 03
Between step 3 and 4, the customer is taken to Hooyu for identity verification.
Customer B Step 04 -
Joint savings account is opened between Customer A and B
Joint savings account is opened between Customer A and B
